Shipping policy

Processing Time

All orders are processed within 1–3 working days. You will receive a confirmation email once your order has been prepared and dispatched.

Shipping Within the UAE

• Standard delivery: 1–3 working days

• Free delivery on orders of 2 items or more

• Delivery fees (if applicable) will be calculated at checkout.

Delivery Issues

If your package is delayed, lost, or arrives damaged, please contact us within 48 hours at our customer support email or WhatsApp with your order number.

Incorrect Address

Customers are responsible for providing the correct shipping information. If an incorrect address is entered, additional fees may apply for re-delivery.